Frequently asked questions
Your most frequent questions and our most relevant answers!
The Hotel
1. What are the check-in and check-out times?
The’Hotel welcomes you from 4 PM and says goodbye before 10 AM.
2. What are the reception's opening hours?
The reception is open from 8 am to 8 pm.
Does the hotel have parking?
The hotel does not have private parking, but its city-centre location means there is parking available around the hotel. A space is reserved at the entrance to the hotel to welcome you in the best possible conditions and allow you to settle into your room calmly. rooms.
4. Is a closed and/or secure car park for motorcycles available?
For motorcyclists, a locked garage is available not far from the hotel to shelter your two-wheeled companions.
Are pets allowed?
Pets are not allowed on the hotel premises.
Is there Wi-Fi?
Free Wi-Fi is available in the hotel rooms and communal areas.
7. Is the hotel accessible for people with reduced mobility?
Unfortunately, we cannot accommodate guests with reduced mobility at the hotel.
We are actively conducting research to modify access arrangements with the aim of accommodating them.
8. Is breakfast included in the room rate?
We offer you 3 packages Breakfast to suit both hearty eaters and those with a lighter appetite.
It is for this reason that we do not include breakfast in the room offer.
Do you offer room service?
As the hotel is a small, family-run establishment, we do not have a room service.
10. What is the best hotel in Ugine?
Of course, the Hôtel du Bourg is one of the best tourist accommodations in the town of Ugine! 😉
11. Looking for a hiking weekend to enjoy the great outdoors?
The Hotel du Bourg, located at the foot of Charvin, allows you to discover Savoie due to its proximity to numerous marked trails according to your level and the weather.
12. Are you coming with your family to discover the mountains?
The Hôtel du Bourg is at the crossroads of emblematic places in the Savoie.
We will be delighted to welcome you and offer you the Activities to do with the family in the surrounding area.
The Restaurant
What are the restaurant's opening hours?
The restaurant is open from Thursday lunchtime to Monday evening.
The lunch service starts at 12 pm and finishes at 3 pm, and the dinner service is available from 7:30 pm to 9:30 pm.
Do you offer vegetarian or gluten-free dishes?
The chef always offers you one or more vegetarian alternatives and strives every day to incorporate some gluten-free options.
3. Is it necessary to book a table?
It is better to Book a table for lunch and for dinner on Fridays and Saturdays.
For Thursday themed evenings, booking is compulsory. Seats are limited.
4. What are the bar's opening hours?
The bar opens its doors from 7am to 10pm on weekdays and 1am on weekends.
5. Our producers are talented: who are they?
We strive to highlight local producers close to the hotel, you can discover them on our page our producers.
Reservations & Payments
1. What payment methods do you accept?
Payment methods accepted are bank card, cash and holiday vouchers.
All bookings made on our website are paid for by bank card.
2. Can I cancel or modify a booking?
The cancellation of any booking is impossible.
Do you offer package deals?
As the room is sold separately, the hotel offers you the following packages:
- Bed & Breakfast package with breakfast included*
- The half-board package including breakfast* and dinner
*Quiet Morning package only, including a hot drink, juice, a pastry, and bread, butter, and jam.
4. Do you offer a business package?
For all Business stays, it is entirely possible to offer bespoke packages tailored to your needs.
Feel free to email pros@hoteldubourg-ugine.com or by phone to establish a quote that meets your expectations together.
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